All about

P J Aiken Insurance


About Us

P J Aiken Insurance Services has been established in Dorchester for over 40 years.

Our Clients benefit from having a dedicated account manager, who is supported by the group’s divisional teams. Our team take the time to understand our clients’ business and the challenges that befall them, working to ensure that, not only are our clients aligned with industry best practice, but their demands and needs are protected to the highest level.

P J Aiken joined with the A One Insurance Group in 2002 and in doing so benefited from better ‘buying power’, therefore catapulting us into a position that bridges the gap between small local brokers and large multinational corporations.

Our job does not begin and end by collecting your premium; we represent your interests throughout the term of your policy, ensuring that we get the best possible results and service from insurers on your behalf.

Our Values

Pursue Excellence
We lead as experts, we share our knowledge, we deliver high standards.
Flexibly Innovative
We inspire change, we challenge the normal.
People Centric
We are experts at what we do and our focus is on you, our client. Individually and continually.

As a team of experts, we also collaborate and share our knowledge to support colleagues across the group.

Reassuringly Collaborative
We build relationships to last. Ones built on trust, honesty and integrity.

Our Philosophy

The world is changing all the time, but our principles are the same today as they were when we first opened for business more than 40 years ago: We provide our clients with peace of mind so they can go about their lives with absolute confidence.

Understanding what your requirements are is vital to us and our policy to work openly and honestly, setting clear objectives so we remain completely accountable.

We maintain clear and long lasting relationships with clients and our highly prized independence allows us to secure the best protection. Our specialist divisions are run by experts whose hard work and attention to detail have won our enviable renewal rate for both personal and corporate clients.

In order to find the best products and service for our clients, we are continuing to invest heavily in cutting edge technology that gives us greater access to the premium insurance markets.

We give honest advice when others choose not to.

The A-One Insurance Group

We are proud to be part of the A-One Insurance Group. Founded in 1993 and now with over 150 valued employees, we benefit from the in-house claims department, operations department but the ability to share a wide range of knowledge and expertise from many different departments; personal, commercial, blocks of flats, health and protection and cyber to name a few. This means, our skillset across the group is second to none!

Being supported by A-One Insurance Group, means that we have the benefit of being part of a bigger company all whilst keeping the values of a local, independent insurance broker at the forefront of what we do. Which is to give honest advice to our local community and beyond.